Engineering Services
We can help you with both new and existing product and solution needs. Whether you’re designing a new product you want to take to market, retro-fitting an existing product to a current application or simply looking to ramp up production, we’re your trusted partner. Our seasoned team of experts will support you at every step of the process, giving your product the attention and dedication it deserves.
Case Studies
Overview: A progressive healthcare system that spans across Minnesota, Wisconsin and North Dakota had recently converted to new credit card machine for their entire system.
Problem: The new credit card machine did not have a bracket to hold it onto the kiosk’s that are in 42 clinics and other mobile devices.
In addition to not having a bracket, there was a very tight timeframe. They needed to get a bracket out in the field within 5 weeks due to the already established conversion timeline.
Since the kiosk’s were already out in the field. They also needed a solution that was easy to deploy. Goal was to have as little steps and tools as possible to execute this change. Instructions were a must.
They contacted Precision Concepts with the situation and our engineering team immediately set up a meeting to gain an understanding of the details. Essentia (health system) was able to quickly provide the specs of the credit card machine as well as sending an actual credit card machines for the team at Precision Concepts to start to create a bracket. The health system also sent the metal plate that the bracket needed to be retro-fit to. Having this in hand allowed the team to immediately get started designing a replacement bracket and performing prototypes and test as the development was underway.
Due to the great partnership with them and our ability to adjust our workload we were able to meet their deadline.
Result: Credit Card Bracket for the PAX A80.
It’s important to note this health system is a leader in having kiosk’s in their clinics for the patients to perform self check-in. The credit card machines being secured to the kiosk’s and not being removable are instrumental in ensuring upfront co-pay and co-insurance collections.
The Pax80 credit card bracket kit was deployed into the field complete with instructions and fasteners imbedded to ensure they were not misplaced and anyone needing to switch out the credit card machines were able to do so.
The goal was accomplished: new brackets delivered on-time with the necessary easy install design. Packaged with the instructions for anyone in the field to make the needed conversion.